insurance for medical personnel services

medical personnel services insurance at Westwood

Westwood will work with you to ensure your medical personnel services provider clients have adequate insurance coverage for every threat they could face.

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Medical Personnel Services Insurance

assessing their needs

Medical professional personnel services face a unique set of challenges due to the complexities of the healthcare industry and the critical nature of the roles they fill. Understanding these challenges can aid commercial insurance agents in approaching these services more effectively, offering tailored solutions that truly address their needs. Here are some challenges and considerations:

  1. Regulatory and Compliance Issues: Medical professional personnel services must navigate an intricate web of regulations, certifications, and licensing. They must ensure that the professionals they place are appropriately licensed and credentialed. Any lapse can result in serious consequences, from legal repercussions to reputational damage.

  2. Liability Concerns: Medical personnel deal with life-and-death situations. Mistakes or negligence can lead to malpractice claims. Even if the healthcare professional is directly at fault, the service that placed them could potentially face legal challenges.

  3. Fluctuating Demand: The demand for medical staff can fluctuate due to various factors like global pandemics, natural disasters, or changing healthcare policies. Services must be agile and responsive, which means they need insurance solutions that can adapt to their changing needs.

  4. Contractual Obligations: Contracts with healthcare providers often come with specific insurance requirements. Services must ensure that their coverage meets or exceeds these stipulations.

  5. Worker’s Compensation: Medical professionals are at risk for workplace injuries or illnesses, given the nature of their jobs. This could be from direct patient care, handling medical equipment, or even workplace violence.

  6. Data Breaches and Cyber Risks: Medical professional personnel services handle vast amounts of sensitive data, from the personal details of healthcare professionals to patient information. They’re at risk for data breaches, which can result in substantial financial and reputational costs.

  7. Diverse Work Environments: Staff might be placed in various settings, from large hospitals to remote clinics. Each setting has its own set of risks, and insurance solutions need to account for this diversity.

  8. International Operations: Larger services that place staff internationally face additional challenges related to international laws, health risks, and logistical issues.

  9. Reputation Management: The reputation of a medical professional personnel service is crucial. Any negative incident, even if it’s not directly the service’s fault, can impact business. Insurance that offers crisis management or public relations support can be beneficial.

When commercial insurance agents approach medical professional personnel services, they should demonstrate an understanding of these challenges. By offering tailored solutions and showcasing expertise in the nuances of the medical staffing industry, agents can build trust and establish a solid foundation for collaboration. It’s also beneficial for agents to stay updated on healthcare trends, regulatory changes, and emerging risks to continually serve these services effectively.

Medical professional personnel services (MPPS) have unique risks and liabilities due to their role in placing healthcare professionals in various settings. Their insurance needs should address these specific risks to protect both their operations and reputation. Here are some specific types of insurance that MPPS might require:

  1. Professional Liability (Errors and Omissions) Insurance: This coverage protects MPPS from claims of negligence or mistakes in the professional services they provide, such as wrongly credentialing a medical professional.
  2. General Liability Insurance: This is a basic insurance that covers claims arising from injuries or property damage occurring on the MPPS’s premises or due to their operations.
  3. Workers’ Compensation Insurance: For the employees of the MPPS, this covers medical expenses and a portion of lost wages if they get injured or sick due to work-related activities.
  4. Cyber Liability Insurance: Given the amount of personal and medical data MPPS handle, they are at risk of data breaches or cyberattacks. This insurance offers protection against claims resulting from data breaches, including notification costs, public relations efforts, and potential lawsuits.
  5. Employment Practices Liability Insurance (EPLI): Protects against claims related to employment issues such as wrongful termination, discrimination, sexual harassment, or other employment-related allegations.
  6. Directors and Officers (D&O) Insurance: This covers the directors and officers of the MPPS against claims resulting from managerial decisions that have adverse financial consequences.
  7. Healthcare Regulatory Liability Insurance: This is specialized coverage that protects against claims related to regulatory violations, such as violations of the Health Insurance Portability and Accountability Act (HIPAA).
  8. Fidelity Bond/Crime Insurance: Protects against losses due to fraudulent acts by employees, such as theft or embezzlement.
  9. Commercial Property Insurance: Covers physical assets like office equipment, furniture, and buildings from perils like fire, theft, or natural disasters.
  10. Business Interruption Insurance: Provides coverage for lost income and operating expenses if the MPPS is unable to operate due to a covered reason, like a natural disaster.
  11. Umbrella or Excess Liability Insurance: Offers additional protection beyond the limits of standard liability policies.
  12. Auto Liability Insurance: If the MPPS owns or leases vehicles for business purposes, or if employees use their vehicles for work-related tasks, this insurance covers potential liabilities from auto accidents.

Commercial insurance agents should approach medical professional personnel services with a comprehensive understanding of these insurance types. By tailoring coverage to address the specific risks MPPS face, agents can offer valuable solutions that enhance protection and peace of mind for these services.

advice for commercial agents wanting to approach medical personnel services providers

When commercial agents approach medical personnel services providers, it is crucial to be well-prepared, knowledgeable, and respectful of their unique needs and concerns. Here are some tips to help make a successful pitch:

  1. Research and understand the industry: Before approaching medical personnel services providers, familiarize yourself with the healthcare industry, including trends, challenges, and regulations. Understand the specific niche of the provider you’re targeting, whether it’s temporary staffing, permanent placements, or specialized services.
  2. Be aware of the unique needs and challenges: Medical personnel services providers face unique challenges, such as high turnover rates, strict licensing requirements, and the need for specialized skills. Show empathy for these challenges and demonstrate how your product or service can help alleviate them.
  3. Highlight your expertise: Emphasize your knowledge and experience in the healthcare industry. If possible, provide examples of past successes working with similar providers or organizations. If you are working with a broker, you can incorporate their experience, to give you a better chance of landing the deal.
  4. Provide tailored solutions: Offer specific solutions that cater to the unique needs of medical personnel services providers. Showcase how your product or service can help streamline processes, improve efficiency, or save time and money.

If you are unsure about your ability to negotiate the best cover for a medical personnel services provider, contact the Westwood Insurance Group.

Contact Michael Richards now

Michael specializes in insurance for this particular group. You can call him on the number below or fill out the form and he will get your message directly:

Michael Richards

medical personnel services providers need insurance


General Liability Insurance

General Liability insurance cover medical expenses and attorney fees which result from bodily injuries and property damage that your company or organization could be legally responsible for.

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Professional Liability Insurance

Professional liability insurance, also known as errors and omissions insurance (E&O) and medical malpractice insurance, protects your business against claims of negligence, malpractice, errors, and omissions which may have occurred during the fulfillment of a professional service.

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Telemedicine Malpractice Insurance

telemedicine malpractice insurance—also known as digital health insurance or eHealth insurance—has become increasingly vital for healthcare providers. to  protect them against claims of negligence, malpractice, errors, and omissions which may be the result of the limitations of webcam quality or the inability of a patient to properly photograph a condition. It can also cover cyber liability, such as remote controlled medical devices being hacked.

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Directors and Officers Liability (D&O) insurance

D&O insurance (Directors and officers liability insurance), shields the personal assets of company directors and officers, and where necessary, their spouses, from claims which could arise as a result of the decisions they made and actions they took within the scope of their regular duties.

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Cyber liability insurance

Cyber liability insurance covers the financial costs associated with a breach of your cyber security, such as a ransomware attack. It also covers first party costs including event management, data restoration, financial costs to third parties, network interruption, and cyber extortion.

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HNO Insurance

HNOA, (hired non-owned auto insurance) is designed for organizations who regularly hire vehicles or require employees to use their own vehicles in the course of their work. In the case of an accident where your employee was liable, it could cover physical damage to that other person’s vehicle, medical expenses, the cost of hiring an attorney to defend your business.

Workers’ Comp. Insurance

Workers’ compensation insurance covers your employees for workplace injuries or illness. It provides them with medical and wage benefits.

This coverage is mandated by each state, with the wage and medical benefits varying from state to state. Workers compensation also protects business owners from civil suits by workers who become injured on the job.

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Employment Practices Liability

Employment practices liability insurance (EPL insurance or EPLI), covers employers (PDF) against claims made by employees for:

  • Discrimination (based on sex, race, age or disability, for example)
  • Wrongful termination
  • Harassment
  • Failure to promote and other employment-related issues
Sexual Abuse & Molestation (SAM)

Sexual Abuse and Molestation Insurance provides coverage for organizations against claims arising from alleged sexual misconduct or molestation by an employee or other representative of the organization. 

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Environmental Liability insurance

Environmental Liability insurance is liability insurance specifically designed to protect environmental liabilities. This is a specialized form of general, commercial liability insurance that provides financial protection against litigation and clean-up costs resulting from claims of injury or damage caused by pollution, contamination or hazardous waste disposals. 

Commercial Property Insurance

Commercial property insurance is a fundamental component of risk management for healthcare and senior living providers. It is designed to protect the organization’s physical assets, such as buildings, medical equipment, furniture, and supplies, from financial losses due to damage or theft.

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Crime Insurance

Crime Insurance covers the insured party a reimbursement if their property is damaged due to a crime. Crime Insurance usually has a huge range of options and comes in different forms. It can be either a rider that can be attached to the existing insurance policy, or it is available as a completely separate product.

Commercial Auto Insurance

Commercial auto insurance is a crucial aspect of risk management for healthcare and senior living providers. It offers vital financial protection against vehicle-related incidents and is often required by law.

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Fully/Partially Funded insurance

Partially Funded insurance gives facilities the opportunity to pay a set premium for, and then in turn is  partially covered for specific risks.

Fully Funded Insurance allows facilities to pay premiums to have coverage against all risks. In return, if they are unfortunate enough to incur any of the covered loss or injury, they are reimbursed their insurance policy amount.

Excess and umbrella coverage

Excess coverage provides an additional layer of protection over and above what an underlying policy provides. It applies to a single policy only.

An umbrella policy on the other hand, provides additional liability coverage over and above what is provided by a number of underlying policies.

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we've got you covered

General Liability Insurance

Protecting healthcare organizations against increasingly crippling litigation.

Professional Liability Insurance

Protecting medical professionals against increasingly crippling litigation.

Medical Malpractice Insurance

Protecting medical professionals against increasingly crippling litigation.

Cyber Liability Insurance

Protecting healthcare organizations & professionals against cyber attacks.

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insurance for hospitals

Hospital Insurance typically covers all or part of the potential liability for hospital services. It includes medical malpractice, accidents involving hospital employees and equipment, care during surgery or any other invasive treatment, after-hours care arrangements by staff who need help with their children and more.

insurance for long term care facilities

Long term care facilities must protect themselves against potential liability arising from incidents within their facility. Westwood can help you negotiate a package tailored to your long term care facility client.

insurance for physicians

The different types of insurance for physicians includes medical malpractice insurance, professional liability insurance, errors and omissions insurance, an umbrella policy, and professional indemnity. As a physician, you should have access to all of these types of insurance.

traditional insurance products

Westwood have fostered exceptional relationships with underwriters and we go to great lengths to keep abreast of their latest products, changes in requirements and restrictions, including having weekly calls with the carriers, which you can see here, by joining our insurance insider group.

    Insurance products at Westwood Insurance Group

    You can find more information on the Insurance Products main page.

    If you have any questions on the different policies, check out our Insurance FAQ's

    alternative structures

    Westwood President, Michael Richards has extensive experience in setting up alternative structures for larger clients. Here are some examples:

    If you think your client could be large and stable enough to benefit from starting or participating in a captive or has a special need for another alternative structure, contact Michael Richards now by phone: 855 351 7487.